About me
Hi, I’m Julie - I’m a product designer specializing in complex systems & internal platforms - turning ambiguous, high-stakes problems into products that scale.
Over the past decade, I’ve led the creation of 0→1 products, built scalable workflows, and guided design in organizations navigating ambiguity and high-stakes decisions. I thrive in high-impact, cross-functional environments where I define product direction, mentor designers, and deliver systems that outlast individual projects.
At At-Bay, I own design across claims and underwriting — defining end-to-end workflows, building scalable systems, and influencing product strategy across the organization. I mentor designers and guide cross-functional teams to raise design quality and deliver impact. I’ve also established design systems bridging Figma and engineering tools, enabling faster, higher-quality delivery.
Outside work, I teach barre and make pottery — practices that keep me honest about craft, iteration, and patience, and remind me that thoughtful systems take time to master.
TL;DR; What I bring 👩🏻💻
Lead 0 → 1 products and define scalable workflows before designing solutions.
Mentor designers and guide cross-functional teams to align strategy and raise design quality.
Build design systems to bridge Figma and engineering - enabling faster, high-quality delivery.
Reduce friction and delivery measurable impact (e.g., cutting claims intake time by 90% and overall workload by overall 80%)
Email me:
juliekchang@gmail.com
Connect on LinkedIn:
https://www.linkedin.com/in/juliekchang
Calendly Schedule:
https://calendly.com/juliekchang