About me
Hi, I’m Julie - I see product design as the art of aligning teams around a shared vision, uncovering opportunities in complex spaces, and delivering solutions that help users and businesses succeed together.
As Lead Product Designer at At-Bay, I own design for all internal tools supporting Underwriters and Claims Adjusters. My scope includes shaping product direction, crafting intuitive workflows, and guiding creative execution - work that most recently contributed to an award-winning claims handling platform that cut processing times by over 90%.
With experience spanning Fortune 500 consulting and early-stage health-tech and fintech startups, I bridge user experience, product strategy, and brand storytelling to create thoughtful, measurable impact.
From usability-tested onboarding flows to data-driven dashboards, I focus on clarity and efficiency - helping users achieve goals with less effort and greater confidence.
Outside of my design role, I teach barre at Hot8Yoga and mentor emerging designers - driven by a belief in making a positive difference wherever possible.
Interested in connecting? Let’s chat!
Email me:
juliekchang@gmail.com
Connect on LinkedIn:
https://www.linkedin.com/in/juliekchang
Calendly Schedule:
https://calendly.com/juliekchang